Invocas Group plc and its subsidiaries (including Turn Debt Around) are committed to protecting your privacy online and ensuring that all personal data is collected and stored in accordance with the Data Protection Act 1998.

We automatically log each visitor’s domain and IP address to help better understand site usage, so that we may improve our service to you. We do not identify the user but only the computer that is being used to view the site.


We use cookies to temporarily store information. Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device.

Cookies are specific to the server that created them and cannot legally be accessed by other servers, which means they cannot be used to track your movements around the web.

You can read more about cookies at:

Cookies and Invocas Group websites

The Invocas Group plc websites only use third party ‘performance cookies’, which enable us to gather and analyse web statistics.

Performance cookies

These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

By using our websites, you agree that we can place these types of cookies on your device.

Managing cookies

You can disable cookies by changing the setting on your browser which accepts or rejects the various types of cookies used by website operators. However, if you set your browser to reject cookies, you may be unable to access certain parts / functions of a website. Unless you have adjusted your browser setting so that it will refuse cookies, our systems will issue cookies when you enter our sites.

For instructions on how to manage your browser cookie settings, have a look at the ‘How to control cookies’ and ‘How to delete cookies’ pages at:

Personal data

We have taken relevant security measures to protect any personal data received from loss, misuse and alterations of customer data under our control. While we cannot guarantee that loss, misuse or alterations of data will not occur, we use our best efforts to prevent this.

When requesting information, you may be asked for your email address, and/or your name and postal address in order to send this information to you. We will not pass your details to any third parties unless it is in relation to the services you have requested we carry out on your behalf. We may pass your details to another group company in connection with any services you have requested we carry out on your behalf.

How we use your personal data

Turn Debt Around Limited, other companies in the Invocas Group PLC and our business partners may use your information to advise you and to administer a debt solution. We may also contact you to tell you about relevant products or services that we think may be of interest to you. This may include investigating and making a Payment Protection Insurance (PPI) claim on your behalf.

Should you wish to discuss our privacy and data protection policy or to unsubscribe please email: